Although the wait is very long, this is a good establishment and I trust these people with my two most loyal companions. I adopted a female shepard mix from the shelter and within thre weeks of the adoption found out she was pregnant. The vet here felt so bad for how dirty the shelter did me and how they would accept no responsibilty for my dog being within a week of having her litter that they brought in a special surgeon for her spaying/ abortion, did not charge for the office visit, and gave extra special attention to my little girl. I know that everyone says that this place is cheap but too long to wait for, I feel that this place is worth it in every way. Here you can really tell that the people truly care for the animals though they are incredibly understaffed for the amount that they care for evey day. Sure beats another facility in Tallahassee which told me that if I had to ask how much the "puppy issue" would be I had no business having an animal and should return her to the shelter! Believe me, animal aid is worth it!