Jennifer J.

The Coffee Table Eagle Rock

Let me start by saying that I've been a customer of the Eagle Rock Coffee Table since they opened a few years ago. When they first opened I was delighted, the service was fabulous and the food seemed to fit the needs of my family. As time has passed the service has gotten worse and worse and worse. Tonight was the LAST time I brought my kids to eat there! On ordering service was fine. But, after a small amount of dinner was eaten by my two children and myself, my four year old announced to me that she had to use the restroom NOW! Anyone with small children will understand now means now. Anyways, we left a book and sippy cup on the table, were gone less than 5 minutes and when we came back our food had been cleared, by a girl who was completely unapologetic, said she needed the table and it was my fault for not announcing our trip to the restroom! My hungry children (in tears) were not EVER apologized to, but instead the nasty young woman was blaming me! When I commented that we had left things on the table she just insisted that I should have told her. I asked to speak with a manager and she said she is one! When I asked how long she'd been a manager, she told me 7 months (I've been coming almost 4 years and was never treated this badly), and that she wouldn't get in trouble because she's a family friend. So, if the mediocre food wasn't enough, know that the restaurant is now being run by rude, insensitive people who could care less about anyone!