Being a female I have been very nervous and very unhappy with the way I have been treated by the past dealers I have visited. I use to own a Lexus and traded it in for an Uplander due to an expanding family. From the time I purchased this the people at Z Frank have treated me so well that I would never dream of going any where else. They even have a Spanish speaking female to take care of you in the service department. Every visit I made to this dealer from the time I started looking on the internet to the times I have been in for service I have been treated better than I have at any dealer I have ever delt with. They get my vote.