Was in a pretty bad acident this summer and i saw that special on cbs about being able to chose your own body shop opposeed to setling with the one your insurance company recommends. I went to the one recommended by my company just to feel them out. Glad I did. They wanted to have my mustang for 4 weeks which i thought was ridiculous and i needed to pay the deductable at the end. So, i went to fullerton automotive clinic and had a nise discussion with Jim. He told me a different story alltogether for whatever reason i felt i could trust him and again im glad I did. In the end he got my insurance company to waive my deductable and my car was ready to pick up 17 days later. Take my advice, Shop around for a repair shop you can trust and dont just do what your insurance company tells you to do. Thanks cbs for the special and thanks Fullerton Automotive Clinic for being on MY side.