My husband and I brought my 99 Camry to A-Z in Sept for a dent in the front side. Ruis was very polite and accommodating, taking us 5 minutes before closing time when I called up. They worked around our vacation. We asked if a rust spot on the hood could be fixed as well. Ruis explained that the entire hood would be done. My car looked (and smelled! because they detailed the inside) brand new when we picked it up. This was our 2nd experience with A-Z. Several years ago our Corolla needed work on the bumper. Kathy in the office went above and beyond the call of duty to get us a rental car. The Corolla came back looking like the day we bought it. We highly recommend A-Z. They are tops!