I just called about ten minutes ago, I missed my 2-year-olds follow-up for an ear-infection because I was in a vehicle accident. I called and informed them, that i had missed it a week ago without a phone call to cancel and the girl i spoke with was nice and didn't say one thing about me missing the appt without calling, very understanding and re-scheduled my son at 3:30 today for an appt at 130pm tomorrow - not bad if you ask me. That wasn't a long wait or hard to get into, I didn't even ask for an appt that soon. I think they are great!
Dr. Schlundt was great, very sincere and very caring towards my son! I have absolutely no complaints, he was very personable and very friendly with my son. He spoke to my son as if he was a person, not just a patient, he gave him "five" and treated his illnesses with solution, he is doing well with him and I would definitely recommend him to a parent with a small child!! Colton liked him and he isn't accepting of doctors.