When I first moved to Kent, I was excited to find a nail salon that was recommeded. The first time I went, I was unhappy with the results of the nails. I decided to give them a second chance and went back to a different technician...the owner. She was good, really good. I went there continuously for about 6 months, until one day they considred me a regular and even though i had an appointment, I sat for almost 2 hours to be seen. Once I was finally seen, the technician was very rushed and did a horrible job. I would point out things to fix along the way (I'm picky) and she would brush them off like "Ok, done now". didn't speak good English and I haven't been back since.