This place is so spacious, the equipment is shiny new, and the staff is helpful. Never have to wait for a machine to open up, because they have so much of every type of machine. The hours are great as well.
As other reviewers have stated, the food is fabulous and the menu is very extensive...such a variety of food that often it is hard to decide what to order. The desserts...don't even get me started on the desserts! The cheesecakes are rich and creamy and you really have to work to save room for them since all of the food portions are HUGE! My only gripe about this place, and the reason I have given it four stars instead of five, are the wait times. No matter WHEN you go, there is ALWAYS a wait and it is usually a very long one. At least it is inside the mall, so you can kill time while waiting.
Food was delicious, to be sure. I ordered salmon and it was the most tender, flavorful salmon I have had in a long time. The side items were also wonderful. My only gripe is that we had to change dessert orders twice because they were out of everything we tried to order! I think this is a great place, they just need to be more prepared in the future.
I will admit that any time I go here and they tell me how much it is, I gulp. But the ice cream and the creations they come up with are to die for. Of course you can also make your own custom treats, which is great. I try to come up with a new one each time I go....and that is easy to do since they have so many flavors and mix-ins!