We traded in our 2003 dodge grand caravan for a 2007 honda pilot in July of 2007. Upon trading in, the dealership agreed to pay off our van and we financed with their preferered lender. After signing all of the paperwork and taking the Pilot home we get a call from our finance guy Paul Kimmey - he said that we needed to come back in to sign another paper. When we got there he claimed that they weren't able to finance at the interest rate that we signed to (although our credit was perfect), instead the rate and corresponding payment would be higher - unfortunately we fell for this scam and signed. One month later I get a phone call from the bank who I had financed my van through - they say that they haven't received a payment for August and want to know where it is - I explained to them that I traded the van in and they should have already received a pay off. As soon as I hang up from them I call Carey Paul - they tell me that the payoff has already been sent and email me a fedex confirmation number - they claim that they hired someone who didn't work out so it took a little longer to send the payoff out. The next month I get another phone call, this time not as nice from the bank who financed the van. They ask why I haven't made a payment for 2 months. This time I am LIVID - I call Carey Paul again - I leave 5 messages. No one calls me back. In the meantime, I see my old van in a parking lot, I notice by the dealership tag that it was sold 2 days before. I call Carey Paul back and tell them that they can't sell something that they don't have a legal right too because they haven't paid for it. They blame someone else and say that the payment was sent to the wrong address. After threatening to sue them, they overnight the payment to the proper address at the bank. So 2 months later my perfect credit is now questionable because of their incompetence. I would highly discourage any potential Honda buyers to shop elsewhere - I will NEVER go to Carey Paul Honda in Snellville GA again. In my opinion they are crooks - everything that they did to us are common car sales scams! If you value your hard earned money stay away!!