I had been taking my family here for the past 10 years or so. I took my daughter here tonight for the AYCE Rib night. It took over 30 minutes to get our food and the Ribs were not edible. I brought this to the attention of our waitress and she said that they did not have a cook tonight and the bus boys were cooking and other tables had been complaining as well. I also overheard the manager tell a different waitress to not charge a different table for their salads.I asked to talk to the manager and the manager told me that I was the only one not happy with the ribs and they were selling out. She lied to my face and remained unaccountable. She took one of the dinners off the check but neither of the 2 rib dinners were edible. I don't fault them for not having a cook that night and tuning out bad food but I do fault them for not being honest and for charging for 2 uneaten, inedable dinners. I have never written a poor review for any restaurant but this was a special night for me and my daughter and we were treated poorly on this special night. If it was only the food I would give them another chance...not going to happen.