First of all I can't believe what those other reviewers are talking about. I have been a client of Queen Bee for about 7 months now , and they are fantastic. My baby has never had diaper rash and the driver is always on time. The diapers are white, soft and smell like nothing at all. They are accommodating and very knowledgeable. If you want to use cloth - Queen Bee is the way to go. You get to use a healthy , great product without any effort at all. I personally think using cloth with Queen Bee is easier than going to the store constantly and buying disposables. I have yet to experience any issues at all with them. Furthermore , a few months ago I went on vacation and needed a pick-up mid-week , and they arranged it with no problems. I started using them when I lived in Park Slope and now I live in Hoboken, NJ and thankfully they deliver here too. Basically, I highly recommend Queen Bee Diaper Service.