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Valerie H.
Hometown:
Mountain View, CA, 94041First Reviews: 0
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Jim Lord Landscaping Services
Redwood City, CA Gardeners
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Redwood City, CA Landscape Contractors
04/22/08:
'No instant price quotes over the phone'
The receptionist knows nothing, and all she wanted to do was get my name and number.
The procedure is to get a salesman to come to your house and give you an estimate. OK - I can see that - but what a hassle. I guess they need to know what they are getting into.
When I asked the receptionist if this was a green company, she had no idea what I meant.
I'll pass - especially since some guy says it's $100 an hour.
They need better educated receptionists. I could tell by talking to her that it was taboo to talk shop with me - a cold caller.
The business may be good, but they clearly need an improved front line.