DE M.

Craig Road Animal Hospital

Our dog was suddenly taken ill last year and Craig Animal Hospital was the closest to our house so we took Buddy there. The girls in the front desk area were very kind but that's where it ended.When we were taken in one of the back rooms we waited for over an hour before Dr. Roach came in.

He said that he would have to run "some tests" to make sure what was going on. This was after we told him what the symptoms were. He left us in the room and went to go to his computer. We sat there for at least 20 minutes. When he fianlly came back he had an estimated bill for the things that he said he needed to test Buddy for to make sure of his diagnosis. And this was before he even looked at Buddy.

The cost for "all" of the tests would be just over $400.00. Wow! We couldn't believe it but like so many other pet owners, they played and preyed on the love we had for our pet. The tests were run and he said that we needed to bring Buddy back in a week. He gave us some antibiotic ointment for the sores on Buddy's paws and sent us home (after we paid).

We came back in a week and Dr. Roach said that the tests were inconclusive. He said that he would need to run more tests and it would be between $200.00-$300.00! What happened to the just over $400.00 for all of the tests??????? We took Buddy and left and will never ever go back there again! They are there for the money and not the health or well being of your pet. I have never been so angry and upset with a vet in my life and I've had pets for over 50 years. What made me the angriest was that they know when you walk in that you are concerned for your pet (because they are part of your family) and they played on that.

To just close them down would be too good for them because they'd all just go somewhere else to prey on others. I don't know about the other Vets there but we definitely were very unhappy with the one we had.