San Diego, CA
My first experience with the Dresser was when I was looking for my own gown. I had fallen in love with one dress and unfortunately this shop didn't carry the line. Even though, I was "just in case there is a better dress" shopping, Dianna was very sweet and spent over an hour with me helping me through their extensive collection. After shopping for myself, I knew that this was the spot to get my bridesmaids dresses. I had six bridesmaids spread all over California and the staff of the Dresser contacted and coordinated ordering and payment with all six so that I didn't have to worry about it...but it doesn't end there. I went with the Melissa Sweet line of dresses and as beautiful as their dresses are, the company is as difficult to work with. Melissa Sweet missed the shipping date and Dianna and Mary Ann spent hours on the phone with the MS rep in New York tracking down my dresses. Fortunately, because of the Dresser staff's tenacity, my dresses were located and shipped overnight. When the dresses arrived 7 days before the wedding, one dress was made incorrectly (the top was a different color from the rest) and Mary Ann completely remade the top of the dress out of fabric hemmed from another dress. The dress ended up looking 500 times better than in the original fabric. When my bridesmaids arrived 2 days before the wedding, Mary Ann made it a point to see every single girl in their dress and made all the necessary adjustments that day. I can't begin to express my gratitude for them taking a potentially disastrous situation and acting immediately to save my bridesmaids dresses! Side note: This is a great business that is run by a small staff and not only do they sell the dresses they do all the alterations too, so respect their request for appointments and you will be treated like a princess!