Through my life I had a lot of pets and trusted them to this institution. My overall experience has been excellent. Practicing health care whether for animals or people is difficult and it is never an exact science. If you ask 5 separate competitive professionals about a case it is very unlikely you will get the same exact answer. What I like most about the people here is what sometimes lacks in some other environments, which is a truly personal caring attitude for the animals. In my experience when you are in tune with the things you are trying to heal the diagnosis ususally tends to be better. Never have had a mistake with this facility. If you properly communicate the problem and follow their instructions your pet will come out just fine.