Jersey City, NJ
I went in to LG for a massage. Ive been to many differenent spa's and know a good one when I see one. To begin with, I walked in with a smile on my face, excited about my upcoming massage. I was greeted by the receptionist only AFTER I stood there for a good minute waiting for her to at least look up and recognize that I was there. Then I was told that my masseuse would be out shortly and I could wait "over there". So I sat down patiently and watched her go right back to whatever it was she was working on. I quickly got bored of waiting and decided to peruse the accesories. There was another employee that was sitting near the purses and jewelry and I decided to ask her rather than the receptionist how much longer it would be til my masseuse was ready. Thats when she actually got up out of her seat to page my masseuse, which leads me to believe the receptionist hadnt even attempted to let my masseuse know I was there and waiting.
So then i go into my massage room which is very bare and bright (not really calming and comforting like i was expecting) and received what felt like a very rushed massage. She was very nice and asked how the pressure was, but even after I asked her to be a bit more gentle, she still was very rushed in her strokes and was nothing CLOSE to relaxing therapeutic massage Ive experienced from better spa's in the past. This spa offers relatively cheap services, but the quality of the services are accordingly cheap. My suggestion is to spend an additional $10 an hour somewhere else and get your money's worth. I will not go back to LG again.
Oh, and then after all of that, they over charged me by $30. However, when i did call to dispute the amount after I later looked at my receipt, they promptly credited me.