My first visit to the facility went well. The vet was friendly and caring. Then I brought my dog in for neutering and he ended up with kennel cough so I had to bring him back for treatment. The vet I saw that time was horrible. She didn't look at or touch my dog. It seemed as if she was bothered to even be in the same room as him. She was in and out in a flash and explained nothing to me. I was sent home with antibiotics and pain meds. I gave my dog the meds as prescribed...my dog became terribly ill after recieving them....so ill we thought he wouldn't make it through the night. Here to find out Animal Aid dispensed the wrong dose of pain medication. Mydog was prescribed more then double the dose for a dog his size. We will never return to or recommend this facility. We have returned to our original vet office. The small savings is not worth it.