I need a negative rating number, 1 star is too much, how about -100 stars. Three times I have tried this place due to its proximity to my house and my kids and husband liking their ice cream. Each time I received horrible customer service, extremely long wait times. The last time (I will NEVER go back again), we stood there with our 4 and 1 year old children who were excitedly talking about blizzards and ice cream, while some dumb teenage girl avoided eye contact with us. There was one other table occupied with 1 person. She didn't even look at us, acknowledge our presence, let us know she'd be right with us. It was surreal. Finally, I spoke to her back, letting her know that was the worst customer service I ever received and that I would be reporting it. Still, she never turned around. We left. My kids were understandably upset. We drove another 20 mins to take them to Cold Stone instead. Much better ice cream and service. That DQ is a horrible place. They need to hire some people who actually like customers coming in (it does, after all, keep them in a job).
1) There were no seasonings at all on the grilled chicken. Not even salt. This is a place for old people with no taste buds left, apparently.
2) It's a buffet. The food's been out forever. Nuff said.
3) They charged you for another glass of water. Say what???!!!!
4) Paid 7 dollars for the worst food in my life. Would rather have eaten McDonalds, which I avoid like the plague.