I wanted to visit the Bridal Mansion because it was local for me. I also wanted to help my daughter who was in college at the time, by looking at the bridesmaid dresses on display. When I arrived and told them my circumstance I was invited to view all the dresses - which was a substantial number and organized by color which I found very helpful. In the end, the saleslady gave me her business card and suggested that my daughter make an appointment with her but did nothing to find out anything about me or my daughter's wedding date or special needs. She did not take my name, my daughter's name or phone number to reach either of us. My daughter did call and make an appointment, but unfortunately arrived late due to traffic conditions. She had, however, called to apologize and said she would be late. Upon arrival with two of her bridesmaids there were no introductions by any of the staff, no information gathering about her wedding and really no personal attention by anyone. The girls were put into a small room with a small mirror and told to select dresses themselves to try on. There was really no guidance from any of the sales people. This was an extremely disappointing experience. Because of the lack of personal attention by all of the staff at the Bridal Mansion I would undeniably suggest to anyone getting married to shop elsewhere. There are other great bridal shops that would love to help you.