The staff at Something New are very professional and know how to handle their business. There is no gossip going on as with other salons in the area. I've never seen a client unsatisfied with their service. The salon is very warm, friendly, and relaxing. The stylists get you in and out and your hair looking good all the time. I've heard horror stories of some people spending more than 4 hours to get their hair done at other salons. At Something New, you never have that to worry about. The owner is always friendly and accomadating to her clients, even if it's coming in very early or staying late. Congratulations Ki-Ki!