Great prices, nice little neighborhood pet shop. Although, too many times I've gone in for my cat food and it's not available. The staff seems really knowledgeable and can answer almost any question I have. Some employees seem like they are talking down to me and can be a little impatient with my questions but most are pretty friendly.
Lori's is a large store that offers a huge selection of organic foods, natural health products and vitamins. They are are also pretty good about keeping things in stock. I look at it more like a large warehouse of items I need but don't rely on staff to answer my questions. They often don't know the answers and if I actually get any, it takes a long time because they have to look a lot of things up. I find it's easier to do the research myself and get what I need.
Their arrangements are nice, creative and customized. I do think the staff could have been a little more helpful and informative. Some of my friends have used Edgerton's and have been satisfied.