I have been going to Oak Park for two years. I've got a dog and two cats. The staff has been very attentive to my pets and to me. Dr. Jordon can be a bit rough around the edges, but she just tells you how it is. For some people, that might be a difficult personality to take and would be more comfortable with Dr. Caldwell. Every visit is a shock due to how expensive pet services are, but I know the pets receive the most professional care. Services are suggested that met the best needs of the pet (with cost not being an issue), if I can not afford the service I just let them know and ask for options. The costs for quality vet care is almost as expensive as human health care.