I have been going to Autologic for as long as they have been in business. No, they won't give you a phone diagnosis, nor will your doctor, lawyer, or tax accountant, either. They will however, go over and beyond in every instance to make sure you understand and are treated fairly. Are they cheaper than the dealer? Sometimes, not always. For things like major services, yes, absolutely, for one off repairs, maybe not. Their relationships with parts suppliers and rebuilders are based on their extensive experience, and I have never been disappointed. And with 4 Master ASE mechanics on staff, you aren't dealing with kids. They have no interest in delivering anything less than 100% satisfaction, but they are a business, and have to make a living as well.