Carson City, NV
The owner of this watch sales and repair facility showed complete knowledge of my 50 plus year old Rolex datejust. I entered the store and showed him my watch and described the symtoms of why the watch was not operational. Mr. Gilian dove into my watch, told me why it was not working and corrected it for me. His knowledge of the time piece was greatly appreciated. I drove from Carson City Nv solely based on prior reviews to see if he could correct the situation. Well he did. I asked how much his services were for fixing my watch and to my suprise he stated nothing. If I ever need anything time piece wise, I will gladly drive the 145 miles and purchase from this establishment. Mr. Gilian defines customer service and sets an example unparralled in his field. Thank You again, Chuck B.