Mountain View, CA
I brought in a old violin that belonged to my grandfather for an appraisal, and was told this would cost $65. They ended up not charging me as the violin was not very good. After they explained to me that my violin needed a lot of expensive repairs, I asked if I could look at some new violins. I tried some instruments and found that I liked most of the ones I tried. They suggested I pick the two I liked the best, and let me take them to show my teacher. She of course liked the more expensive one, which was a little more than I had hoped to pay. I was all set to buy the cheaper one, but they gave me a generous discount that allowed me to buy the better one!