My son had always stayed at home with a nanny , so to get him accustom with kids , sharing, interaction, etc we signed him up at polliwogs. He went two or three times and everything went fine until I PAID UP FRONT for 50 hours. The very next day they said that he had to be picked up early for hitting ( even though he doesn't hit at home) so we said OK and picked him up . Who would of thought that the very next day they called and said he had to be picked up again and on the third day they said he could NOT come back for 10 days. I asked the manager why and she said for hitting , she was VERY HATEFUL when she spoke to me. I asked her how they handle his hitting and she said that they do not do time out, but they did STRAP HIM IN A HIGH CHAIR several times during the day. She also laughed at me on the phone several times when I was asking her questions about his behavior. After speaking to several other moms in my neighborhood, I found out that this experience was shared by others. This was my sons first experience at a daycare facility and it was HORRIBLE for him and myself.