I signed up with citysearch around the end of October 2008 - for 3 months. Prior to that, when doing searches, my website and/or business name (linked to other sites such as merchantcircle, etc) would come up on page one or two. I was hoping being a featured site would help my business, instead business decreased in the last couple months (of course the great economic bailout impacted it as well - how wonderful).
I asked for a print out of my clicks - but the only one they could give me said the clicks originated from the Cleveland area (which is my marketing area) - I was hoping for more information - such as which city, which sites they clicked on, etc - so I could enhance my advertising in those areas more. It sounds like they are working on a more detailed one - that would be nice. I am still unsure about the clicks being billed properly - according to CitySearch - I have over 1000 clicks - but noone is mentioning the coupons I have linked to the CitySearch sites - but I realize there are a lot of web surfers.
We merged two businesses together in 1994 - but we kept the old name listed along with a second line - CitySearch has linked our featured results to this old name instead of the current business name - the one that is listed on our building, invoices, etc. - I asked to have this corrected numerous times - still wrong. They changed my written text - more to promote AC Delco (we are an AC Delco service center) then to promote my business - without my request or approval.
Originally when I signed up, I thought I had a $500 "click" cap for the three months. I am being told it was $500 per month - my fault - asked for details in writing - did not receive and trusted them - my mistake.
I have asked for answers about my account numerous times, to several e-mails - it took some time (I asked during the holidays - so they were short handed) but they are responding to my requests - in writing as I requested. Their customer service could be a bit better. I just wish the economy would straighten out so the clicks on my business would help me bring in more customers.
We have had pizza from several East of Chicago restaurants. The layout of this one is different - I like it. The buffet is not that big - sometimes have to wait for more to be brought out - but that is partially because they are busy most of the time. Good service, nice people.
When we go to Wellington to pick up parts for the shop, we stop at East of Chicago for lunch. The don't have a big buffet - but it still feeds us well. The staff is friendly as well.
We have a small business - auto repair shop - we have used Anthem for about 10 years for group insurance. It is getting out of hand with premiums. Each year it goes up - and several times we have had to increase the deduction and decrease the coverage just so we - the employer - could continue to offer it to our employees. It is almost to the point where we can not afford it. And if you use the insurance - your rates are sure to increase even more. But it is not any better with other insurance companies - they are all overpriced.
We purchase tire related supplies from Russ, B & N Tech. This include wheel weights, valve stems, bead sealer, etc. He comes to our shop on a regular basis, checks our inventory, tells us what he finds low on stock, and fills the order. Very convenient. Sometimes, if we run low on something before he is scheduled to come by - he will make a special trip for us or ship the items to us. Very helpful, friendly. Good customer relations.
I called AAA recently about some travel that my husband and I will be doing. I had also been doing some checking into prices on line as well. In comparison, if I went through AAA - the processing fee would be just a little more than I would pay on line. The woman on the phone was friendly and helpful. She offered some alternatives as well.
My husband and son both use this place to get their hair cut. They usually just go whenever they have the time - they don't like to make appointments so this place works great for them. My son sometimes has a problem with how they cut his hair - and sometimes my daughter or I have to do a bit more trimming. The staff is nice and friendly. My husband sometimes claims they talk too much - ha ha.
When my son wanted a gas powered remote car, we went to Daniels Hobbies. He helped us make our selection and told us what we needed in addition to the actual car. Since we were not from Berlin Heights, we had a little problem finding it at first. He has other hobby items as well.
If you like to scrapbook - you will like this place. They have all sorts of scrapbook items available. They also offer cropping sessions - and when I have driven by they have a lot of cars in the lot cropping with them. The owners are nice - it is was founded by a local resident. They are not there all the time so it is best to call ahead. Most of their business in on line.
This flower shop has a lot to offer. I like to go upstairs and check out their Christmas selection. I always check the front of their store on the sidewalk around Mothers day - I have purchased some beautiful hanging baskets before - reasonably priced. The staff is nice and helpful. They have a lot of cash and carry gifts as well.