I was very worried about taking my kitten there to get him neutered because he used to be very sick when he was younger, but I'm a college student so I can't afford to take him to a regular Vet. I've read some of the other reviews and I'm not sure where you guys went, but I had the best experience at the Animal Aid Spay & Neuter Clinic. I dropped my cat off at 8 am and picked him up at 4 pm. I was in and out in 15 minutes each time. The staff was very nice and informative and my cat is healthy. They did all of his vaccines and neutered him in one day for a very low price. I'd recommend them to anyone!