I have brought my dog to the dog house several times and had been pleased with the services, however the most recent and final time I went to them to get my dog groomed by the owner of the shop, my poor pup came back to me looking like she had been cut by my 6-year old son. She was hacked up and extremely uneven, I felt embarrassed to let anyone even see her. To make matters worse, when I picked her up, Annabel and some other woman who works there were yelling at each other over something. VERY unprofessional. I won't be returning.