Aargh, I hate coming here because it is TOO good! Too many people come here and therefore parking is very, very difficult to find. Everytime I come here I almost hit another car, dog, person, etc. And I am an excellent driver with a clean record!
I got the coupon from InsiderPages for $20 off, and called in. They gave me the out the door price, including everything, so I felt very good about going there. The place was clean, they took care of my car immediately, and while I waited I snacked on some Cheese-Its and Diet Coke. Before long, I was out, and my car passed!!!
First of all... I miss your store in Pleasant Hill. Secondly, the selection, buy-back policies, and pricing is second to none. I know in Berkeley a lot of people go to either you guys or Amoeba, but I prefer Rasputin because of the selection and knowledge of the staff... very friendly and give excellent recommendations.
Just a shout-out to my doctor who has been taking care of me since I was a teen. Today the office is much busier, so you can get lost in the shuffle, especially if the new people deal with you, but overall, very good service.