New York, NY
Pathetic at best. Expected much better from a supposedly big firm in the city. They charge outrageous amounts for horrendous service. Probably not the agents fault but a 15% fee for a one bedroom in Brooklyn is way too much money. So say the apartment you want is $1500, you will end up paying $2700 on COMMISSION just to take that apartment. All their listings are crap, I was taken to apartments with holes in the walls, missing refrigerators and when I asked when the repairs would be completed I was told two weeks... Two weeks later the place looked exactly the same -- bad right? IT get's worst.
I finally decided to close on a place and guess what, it was already RENTED and they took my application anyways!! It turns out all of Ardor's listings are OPEN listings meaning it's free game to every real estate agency out there. Your best luck is going to an agency in the borough you're searching. If in the city try HH realty or find a medium sized agency which will work for you.
STAY away from ardor at ALL Costs! I'm dead serious, this place is a virus.