I have been a customer at Suite for 3 years. If you want your hair done professionally and EXACTLY the way you want it, then I recommend Suite Salon and Spa. Nancy has been doing my hair faithfully for the last 3 years and I have never left with a bad hair cut or color. Everyone, INCLUDING Terry, couldn't be nicer. The customer service is excellent. They treat no one with disrespect. There are clients there of all ages and I see no one leave unhappy. They are a very busy shop and they wouldn't be that way if they were as poor as some of you portray. If you want great hair, go to Suite!