Made the mistake of paying before all services were complete. They agreed to reimburse me (several times) for the unfinished work. That was over 1-1/2 years ago and they still haven't reimbursed me the nine hundred dollars for work not done. They did this, mind you, to a customer who had spent $9200 with them for tree removal. The tree service I have now makes it so clear that not only was I taken on the unfinished work but paid way too much for the services they did do.
Seriously, do yourself a favor and use anybody but Lonnie's Tree Service. Their word means nothing.