My name is Ana, and I live in California. I really wanted a Panoply dress for my senior prom and I called all over the United States to find my dress in my size. Luckily I spoke with a girl at Bravura who was very kind in assisting me over the phone. We processed the credit card, and they shipped it out to me the next day. When I got the dress, it was in perfect condition. I got so many compliments at my senior prom and I couldn't have felt better. I sent Bravura an email to thank them for all their help. The service is wonderful, and if I'm ever on the east coast I'd love to shop there in person!