I had the misfortune to rent from Day-Lum for three years. They are terrible with paperwork, lost our move-in review so we could not dispute anything when we moved out, and were quick to believe the worst of us for no reason, even with a good rental history. The property manager was often rude and ignored requests for repairs or made excuses. The front desk staff was always courteous and friendly, however. All told, I will never rent from them again or recommend it for anyone.