I am thrilled that there is a decent spa (actually beautiful spa) existing in NJ where my friends and I can enjoy wonderful services w/o feeling rushed. Then technicians are excellent and the spa continues to offer all the latest and newest services on the horizon. The problem is with the front desk. Not all, but in particular a tall, super skinny girl who is slow and lazy.I have never seen her smile. Some other girl pays more attention to her cell phone than to her job. As a result Looking Good gets 4 strs instead of five.