First let me start by saying that I love Dr. Tran's bedside manner and it helps that she is a total babe. That being said, I have been a patient of hers for several years and in all that time her office has never received me at the appointment time. I've had to wait anywhere from 30-75 EVERY TIME. She does seem to know her stuff and I have had a good experience with her once I get to her. Long story short, she is worth the wait.