My family and I have been patients of this practice for approximately 20 years. I have seen several doctors there but my primary physician is Jay Story. Great guy and down to earth. Has referred me to several specialists over the years who have literally saved my life. If not for Jay Story I would not be here today. It is a busy place because they have such a huge practice. There is a reason for that, they're great. I have visited with Dr. Gellman and yeah he is a little quirky but he is more than competent. Over time I get a kick out of seeing him and laugh at the people who complain about him. He is a good guy who has been involved in the community and is know as a great dad. He takes some getting used to because he's kind of a classic nerd. I have never had a bad physician at this place. The busyness of the place can be a little overwhelming but most of the staff there are Coppell people and you see them around a lot in the community. They know and come in contact with everyone and that can be useful when an illness or "problem" is going around. If all you need is antibiotics or meds for a common problem the Physician Assistants have always been great and sometimes are more readily available. It's not often you stay somewhere as long as we have and we are glad we have stayed with Coppell Family Medical. I highly recommend them.