I totally dissagree with the person who wrote the comment below mine. Everytime I go there Im always greetted by the girls in hte front and I am always asked if I need help finding anything. I think this person is just being hateful towards the best pet store in the area. I like the way the owner lady is running her place with her management staff. They always have a friendly way about them that makes you think their customer service is great. The only time I have seen htem be "rude" like this guys claims is when they have a diifficult customer whichj I have seen once before while standing in line at the register. She was trying to return a reptile light and was mad about not getting her money back. She probably had used it aor brought her old one back. Anyway, this store is cool. They have lots of neat stuff.