Took my bike in for service and they did a free estimate on the spot! Friendly staff they are very helpful!. Competitive and reasonable estimate, received my bike later the same day. They even have a monthly class for aspiring bike mechanics.They were not pushy or judgemental of my old bike, none were pretentious uppity bike snobs. They had a good selection of new bikes (some were closeouts) Had been looking elsewhere for a new road bike and they helped me understand bike fit and it's importance.
Considering I was just looking at new bikes, they made me feel at home.