Simi Valley, CA
We purchased a Titan 4-wheel scooter from DTP (AKA 1st Class Mobility) at the end of June 2008 and was told it would be delivered in August.
In August we were told there was a delay in China and it would be delivered in October.
In October we were told it was still in route and it would be delivered in November.
In November we were told it was in port waiting to clear customs.
In January we were told it was still waiting to clear customs.
It is now February, almost nine months after we have ordered AND paid for it, and we are still waiting.
I have spoken with Long Beach Customs and they stated that most shipments clear customs within 72 hours; 10 day at most if there are problems.
They have stopped answering their phone and no longer respond to emails