I was shocked when I read such a negative review on this fine Veterinary Practice.We have used Foxcroft Veterinary services for the past 10 plus years and we have never had a problem with call backs or getting thru to speak to Dr. Miles or another Doctor at this practice. I have called all hours of the night and weekends and have always received a call back in a timely fashion. But of course, I live in the real world where I know that they are other people with needs as well and that I don't expect to have a Vet 24/7 at my beck and call. For people considering using this practice you will be pleasantly surprised at their new building with all of the new state of the art equipment for this region. There is always going to be some people unhappy with something for whatever reason. As far as being the only gig in town, the Canadian border is closer than Dover- perhaps you should give them a try and then tell people how wonderful the care over there is. My family just loves Dr. Miles and his staff!