Los Gatos, CA
When I went to Stevens violin shop I did not know what to expect when renting a viola or cello. Trusting that their rates would be reasonable I rented a viola and a cello for 3 months. Vince charged me $ 135.00 for 3 months for the viola. The cello was rented for $ 95.00 a MONTH for 3 months. Thinking at the time that was a lot to charge to rent a cello. The next day I checked out rental prices elsewhere and found much more reasonable rates. I returned the cello to Stevens. For the 2 days I had it Vince charged me $ 50.00. And this was only because I refused to pay the $ 95.00 he required for the return after only 2 days! He did back down and accept $50.00. I returned the cello in the same condition I had received it The Viola I kept as a rental for the $ 135.00 was not too much loss for 3 months. I do not trust Vince at Stevens Violin Shop and will never do business with them again. Be very careful dealing with Vince if you are not knowledgeable.