have been a customer for many years. Love the variety of offerings. I do wish that only sterilized pets were allowed. I have seen aggressive, humping males in the park. I advocate responsible pet ownership and unaltered pets are a disaster.
The grounds are well kept, no expense spared. I wish there were more classes other than 3 days a week where some of them are impossible to make...
I do not go to classes in the summer because they have no air conditioning for the dogs and the dogs do not want to train. they all sit down from the humidity. THe huge ceiling fan is no help really. It is humid in there. But overall, the place is great, with attention to details. I wish there were more classes, more trainers!!
THis place has a one car entry so be careful!!
FOr the dog park area you must bring paperwork each and every time your dog comes in to play or swim. Totally ridiculous.
For some reason the owners are NEVER around. Customer service is NONE. If you left something at the park, you cannot get in touch with staff, period. THEY DO NOT answer phones, but the phone message says they will answer all calls at end of day.............THis is crazy for a business......I was told they are busy with the dogs.......This is BULL......The teenage attendants do nothing but sit at the desk.
The management seems overly confident, very unaccountable and basically treats customers as enemys.....They are accusatory towards others and are nt sympathetic or kind.......The dog park is so nice, but hardly attended. I WONDER WHY? try MIsty Pines, where the environment is way better
My last 3 dogs and 2 cats came from wphs and they are the most wonderful pets.
MY ANIMALS CAME WITH VACCINATIONS, DE-WORMING , SPAY AND NEUTER AND MICROCHIPPING.
THERE IS A VET OFF OF MCKNIGHT IN THE NORTH HILLS THAT IS CHARGING $450 FOR SPAYS, $49 FOR OFFICE VISITS AND $67 FOR A MICROCHIP WHICH IS OUTRAGEOUS WHEN THIS SHELTER IS CHARGING SO MUCH LESS FOR THE SAME THING.
I GAVE THEM A $100 DONATION TO THE WPHS WHEN I LEFT BECAUSE MY ANIMALS ADOPTED FROM THEM ARE THE BEST EVER