I went to Zavius because i was referred by a co-worker. I dealt with the owner Luvis Parez. He was very nice and polite during the purchasing process. I was then into another jewelry store to purchase my fiance's wedding band and was inquiring about my purchase from Zavius and was shown by a gemologist that what i had payed for a diamond quality that i had not received and was told by Luvis that the quality of the diamond has higher than it was. I proceeded to return to Zavius to talk with Luvis about my purchase and he told me that i had to have had my diamond switched and told me I was lying. I would defiantly NOT recommend this store to anyone. They are dishonest and not what i was looking for when i purchased my ring. I paid 3400.00 dollars for a 800.00 ring. And there is nothing i can do about it.