San Pedro, CA
I needed to have my pedestrian door leading from my yard to the garage replaced. A neighbor of mine recommended that I call Five Points. When I called, I spoke to the owner, I believe his name was Aron. I asked him for a quote on the job, and prompted quoted me $695 and said, "You'll let me know?" I told him that I was unable to do that since it was far out of my budget. He asked, "How much can you afford, be honest?" I told him I hoped to spend between $200 and $250 for the job. He said, "You sound like a nice lady ... I'll work with you. Get the measurements and come see me." I figured that if he asked me to be honest and still would be willing to work with me, it would be worth the 15 minute drive to his business.
I showed up with my measurements a few days later. He did a quick tallying of figures, telling me he NEVER does this (gives such a wonderful recession deal) and quickly reported he could do the job for $631. Do you see the problem?!? When I asked why he had me come in when he was truly unwilling to "work with me" on the price. He got defensive, telling me it was back breaking work. "At least you got to come in and meet me. I think I'm a nice guy." A nice guy who thought I would feel pressured to whip out my credit card and buy a door I told him I couldn't afford.
I quickly left, contacted a handyman, and got the door replaced for $250. My mom and aunt have patronized 5 Points. In the future, I'm sure they will not think of 5 Points when they need doors or windows replaced.