BAD EXPERIENCE AT RC PLUS VERY RUDE!!!!?? - ?? - Apr 10, 2009
Last year I bought a Pro Peak power supply at RC Plus. After charging lot of different batteries for several months one day the charger goes up ...?? More
Last year I bought a Pro Peak power supply at RC Plus. After charging lot of different batteries for several months one day the charger goes up in smoke. When I took it back with my receipt instead of them giving me a new one they said they would have to send it in. This left me with no power supply so I bought a new one. About two months later I went in to check on it they said they had just sent it in with some other stuff! I called back a month later and still no word. So yesterday 5 months later I go in in person to see what was up, they act like they never heard of me before!!! They couldn't find any record of it. Finely they called the place they sent it to and found a new one was sent one month after they received it. OK now I have my new power supply after 1/2 hr of BS. I mention I'm using the power supply to charge a 4cell Lipo with my Triton2 charger when he tells me " Oooo those Triton are junk thats why we don't sell them! Then he goes into a rant about how the power supply only puts out 13.8 volts and my 4cell lipo is 14.8 volts! Anyone who know anything about charging Lipo batteries knows a charger only draws about 3 to 4 amps while charging from the power supply. It's AMP's that count! The charger will work on a car battery dude! The rate is set automatically by the charger. The power supply is rated at 20 amps even with two chargers hooked up the Triton 2 is well with in the specifications of the power supply and only draws at max 8 amp from the power supply. I can't believe this guy who has worked at this place for years knows nothing about the theory of electricity or charging batteries, on top of all of this they are VERY rude! I will NEVER buy anything from RC Plus.