I almost couldn't believe my eyes and ears as I spoke with "Jen" the trainer. Are you kidding me? She is an air head who belongs back at the Cadillac Ranch mooching drinks off of people. WOW, what are you thinking, you are loosing members because she is such a joke around the place, Unprofessional is an understatement. She is so cheap! Do yourself a favor and get trainers that are worth people spending their money on. I see I am not the only one to have this opinion!