I have a new puppy and was very pleased with the service I received. My poor puppy had worms when I picked her up from the "breeder" on a Sat. I called the clinic and they were able to fit her in on the Monday before they closed. A few weeks later my puppy was acting weird and wining when she squat (of course on a Fri night) so I called the clinic and again, they fit me in right away before they closed. Turns out she had full glands and the doc charged all of $7 for the last minute visit and draining of the anal glands. I was pleasantly surprised. Would recommend.