I have been a faithful client of Dr. Coyne and his staff for many, many years. When he opened Midwest Animal Hospital, I was thrilled! This place is beautiful! The staff, from the receptionists to the kennel help is fabulous. I have visited the kennel area more than once and let me tell you...it's spotless! The hospital offers playtime and "busy snacks" like kongs filled with peanut butter - I think that's a nice extra. Despite what some of the other entries say (most made obviously by disgruntled ex-employees!) this hospital is top-knotch. One more thing to address - kennel cough is going to happen. As unfortunate as it may be, it's like taking your kid to daycare. It means nothing of a staff's lack of care or the uncleanliness of the hospital at all. There are many animals under the same roof and no matter how hard you try, kennel cough is gonna sneak through.